Info Quick UK Ltd.

Please read these Terms and Conditions carefully as they will form a contract between us and you. We’ve tried to keep these Terms and Conditions brief, easy to understand, and as straightforward as possible. If you have any questions however, please do not hesitate to contact us.

Media Services– Fozzy Sites

Terminology:
You – (‘the Client’)
Us – (Info Quick UK Ltd. and hereinafter referred to as ‘the Company’)
Services – (the provision of ‘Media Services’ to enable ‘the Client’ to engage with their existing and prospective clients)
Media Services – (designed and constructed by ‘the Company’ for ‘the Client’ to manage through any connected device)
Non Exclusive – (‘the Company’ is not restricted in selling the ‘Media Services’ to other businesses in non-competing trading sectors as ‘the Client’)
Exclusive – (‘the Company’ is restricted in selling the ‘Media Services’ to competing trading sectors in the same designated postcode area as ‘the Client’)
Project – (the body of work that is being undertaken, normally consisting of several connected parts, such as consultation, design, development, construction and hosting)
Initial Period – (the minimum period of time for which ‘Media Services’ are provided for the sole use of ‘the Client’)
Renewal Period – (the period of time after the ‘Initial Period’)
Minimum – (the minimum number of Media Services purchased)

i. The Client agrees to:
a. Provide the Company, within a reasonable timescale, everything that is requested from the Company to complete the Project – including but not limited to written content and images.
b. Provide the Company with everything that is requested in the format required by the Company.
c. Review the Company’s work, provide feedback, and sign-off approval in a timely manner.
d. Make every effort to adhere to all agreed deadlines.
e. Adhere to the payment arrangements laid out in the Company’s Agreement.
f. Advise, in advance, of any confidential information to be presented by email, written, or verbally, between both parties and for this to be marked as ‘confidential’ in the subject of the email or clearly on any written documents.

ii. The Company agrees to:
a. Carry out services in a professional and timely manner.
b. Make every effort to adhere to any deadlines agreed between us and you.
c. Make a reasonable number of revisions to the design, layout, colours, etc. of the Project until you are satisfied or such time as both parties feel an agreement is likely to be reached but no more than 2 major revisions. Additional revisions or design work outside the scope of the Project will be charged separately.
d. Endeavour to complete requested revisions or updates to the Project within 48 hours, wherever possible.
e. Endeavour to maintain up to date skills and knowledge through regular training and research.

iii. Project Development:
a. The Media Services is developed to work primarily on a mobile device and across all major browsers. However, the Company cannot guarantee complete and/or long term compatibility across every major browser, platform due to updates/upgrades by their respective vendors.
b. The Company cannot guarantee compatibility in old or redundant browser software.

iv. Payments:
1. All payments for Media Services have to be for the full amount.
2. Stage payments can be made available but the completed Project would not be available for download until such time the final payment has been made and cleared.
3. All payments are chargeable to Value Added Tax (Vat).
4. It is a condition of the Service that all payments are made through our payment gateway.

v. Refund Policy:
1. As the Company do not charge any setup fees then all payments relate to services used by the Client and provided by the Company therefore none of these payments are refundable.
2. All payments represent the purchase of Media Services and must not be mistaken as making a deposit for Media Services.
3. Refunds will not be permissible under any circumstances on termination of the account by either the Client or the Company unless payment was made for any Media Services that was subsequently not provided by ‘the Company’

vi. Term and Cancellation:
1. The Initial Period is twelve months from payment of the first Media Service provided by ‘the Company’.
2. The Renewal Period will commence on the first day after the Initial Period has expired.
3. The Exclusivity provided to ‘the Client’ will continue for a further twelve months from the date of the Renewal Period.
4. The Exclusivity will not be renewed if at the end of the Initial or Renewal Period, ‘the Client’ has failed to purchase the required Minimum number of Media Services.
5. If the Client wishes to terminate this agreement and relinquish their exclusivity to the Media Services at any time, they must provide 14 days’ notice in writing.
6. The Client will continue to have use of the Media Services up to the date of termination.
7. All Media Services purchased by the Client up to the date of relinquishing their exclusivity will remain in their ownership in perpetuity.

vii. Support:
1. The Company will automatically backup all the Client’s Media Services files – this is included free of charge as part of our service.
2. All your important data is safely and securely stored offsite.
3. The Company will endeavour to deal with any support queries you have immediately but in cases where the fault lies with a third party organisation or individual then in those circumstances the Company will not be liable to the Client for any third party damages, including lost profits, lost savings, or other incidental, consequential or special damages arising out of the operation of or inability to operate, even if the Client has advised us of the possibilities of such damages.

viii. Liability:
1. The Company will not be held liable for any missed launch date or deadline, if the Client has been late in supplying materials, or has not approved or signed off work on-time, at any stage.

ix. Confidentiality:
1. The Company will be deemed as the Data Processor in all its dealings with the Client.
2. The Company adheres to the GDPR principles and complies with these regulations, data transfer, data retention, and confidentiality regulations and always stores data sent to us in a secure manner within our security policy.
3. Ownership of data captured on the Client’s behalf, whether this being by regular or irregular marketing activities, will reside with the Client and who will be deemed to be the Data Controller.
4. The Client will, by accepting these terms and conditions, confirm that they comply with the GDPR principles.

x. General:
1. A Project will not be activated until payment for the initial Media Service has been made and cleared through our payment gateway.
2. Additional costs for extra features and/or additional design costs, not covered by our standard agreement, will be agreed and invoiced before the Project is activated.
3. There will be additional fees for any new functionality requested after the Project has gone live.
4. The Company cannot guarantee that the functions will always be error free, and therefore the Company will not be liable in any way whatsoever to the Client for any third-party damages, including lost profits, lost savings, or other incidental, consequential or special damages arising out of the operation of or inability to build Media Services even if the Client has advised the Company of the possibilities of such damages.
5. If any provision of the Project agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions. You cannot transfer this contract to anyone else without our consent or permission.
6. These terms remain in force and need not be renewed.
7. Although the Company have tried to keep this agreement language simple, the intentions are serious, and the agreement is a legal document. This Agreement is governed by the law of England and Wales, and is subject to the non-exclusive jurisdiction of the courts of England and Wales.

xi. Changes to these Terms and Conditions:
The Company reserves the right to add, delete, or modify any provision of these Terms and Conditions at any time without notice. Failure to receive notification of a change does not make those changes invalid.

Info Quick UK Ltd.
10 Park Plaza
Battlefield Enterprise Park
Shrewsbury
Shropshire UK
SY1 3AF

Company No. 09886521
Vat No: 230 5128 51

Tel: 01743 581425
Em: sales@infoquick.co.uk
Last updated: 08/02/2022